Refund Policy

At Monolithies, your satisfaction is our priority. Please read our refund policy carefully.

Returns

We accept returns within 30 days of the purchase date. Items must be unused, in their original condition, and in original packaging.

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Items marked as final sale

How to Request a Refund

To initiate a return or refund, please contact our support team at support@Monolithies.store with your order number and reason for return. We will respond within 2–3 business days.

Refund Processing

Once your return is received and inspected, we will notify you by email. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

If you wish to exchange an item, please contact us at support@Monolithies.store and we will assist you with the exchange process.

Damaged or Defective Items

If you received a damaged or defective item, please email us at support@Monolithies.store within 7 days of receiving your order. Include photos of the damage so we can resolve the issue promptly.